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Welcome to the G-W Online Tech Support Center
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Tech Support
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800.323.0440
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G-W Tech Support provides you with solutions to your questions about G-W’s online course materials. If you have questions or need technical support, use one of the methods described below to find the answers you need.
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- Frequently Asked Questions. Browse our Frequently Asked Questions for answers to your most common questions.
- Contact Your Instructor. If you are a student in an instructor-led course, contact your instructor for questions relating to the course.
- Tech Support Ticket. Submit a Tech Support Ticket describing the issue you need help with. For more information about submitting a Tech Support Ticket, see How do I submit a Tech Support Ticket? in the G-W Online FAQs.
- E-mail Tech Support. Contact G-W Tech Support via e-mail at techsupport@g-w.com.
- Call Tech Support. Contact G-W Customer Service via telephone at 800.323.0440 between 7:30 a.m. and 5:00 p.m. Central Standard Time (CST).
When e-mailing or calling Tech Support, you may be asked for the following information (this information is already available to us when you submit a Tech Support Ticket):
- Computer operating system
- Virus protection program
- Default Web browser
- Course title
- Course ISBN
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Additional Help
Browser Settings
To verify that your Web browser plugins and features are properly installed and enabled, select the option below that best fits the type of course you are enrolled in. For more information, see How do I check my browser settings? in the G-W Online FAQs.
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